Privacy Policy



SwipeSingles Privacy Policy

At SwipeSingles, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. Your privacy is at the core of the way we curate and construct the services and products you might consider and love, so that you can fully trust them and focus on building reliable connections.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our dating website and related services. By accessing or using our website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

We feel honoured when you engrave your trust in us by providing us with your sensitive information, which we consider our responsibility to keep in our sight and secure.

Our commitment to transparency - Among all the services, we also provide transparency to our clients about the services. We provide information to our users about how data is being collected, stored, and used. Moreover, to not face much difficulty in the login and payment processes, we propagate clear information about the site's pricing and payment policies to our users.

We acquire a team of dedicated professionals that are qualified to keep your data secure. They acquire modern and cutting-edge technology that is formidable to break into easily. Also, we constantly update our security concerns and invest in a wider security system to magnify the security measures for your information.

This Privacy Policy applies to all the users signed up and registered with SwipeSingles.

  1. Where This Privacy Policy Applies

  2. Information We Collect

  3. How Do We Utilize Your Information

  4. Disclosure Of Information

  5. Cross-border Data Transfers

  6. Your Rights And Choices

  7. Restriction For Kids

  8. How Long We Retain Your Information

  9. Job Candidates, Contractors And Vendor Representatives

  10. Privacy Policy Changes

  11. How To Contact Us

1. Where This Privacy Policy Applies

The websites, apps, events, and other services we provide under the SwipeSingles brand are covered by this privacy statement. All of these are referred to as "services" in this privacy statement for the sake of convenience.


2. Information We Collect

2.1 Details collected for Registration

We may gather certain data about you ("Registration Information") when you download the App and open an account ("Account"), such as:

  • Name

  • Username

  • Birthdate

  • Gender identification;

  • Mobile Number

  • Email

  • Location

  • Sexual preference;

  • Pictures; and

  • Login details for any social media accounts you add to your SwipeSingles Account, such as your Facebook and Instagram profiles.

Except for your date of birth and location, which, if you have granted SwipeSingles access to your location in your device settings, it is automatically updated based on the location of your device, you can review and change this information at any time by logging in to SwipeSingles after you register. You are in charge of making sure that your account information is maintained based on current times. Please remember to update your account if your phone number changes.

The data we gather is used to improve the app and confirm our users (robots are not permitted!). Other Users who access your profile page may be able to see registration details such as your name, username, and sexual orientation.

According to the California Consumer Privacy Act (CCPA), the following types of "personal information" are included in the data we may gather from California individuals who use our services:

  • Names and locations that serve as identifiers;

  • Personal data, as outlined in the California Customer Records Law, including contact details (such as an email address and phone number) and financial data;

  • Information on characteristics that are protected under federal or California law, such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical problems (if you choose to provide them);

  • Business data, such as transactional data and purchase history;

  • Biometric details;

  • Information about online or network activities, such as browsing patterns and interactions with our websites and mobile applications;

  • Geolocation data, such as the location of a mobile device;

  • Information that is audible, electrical, visual, or similar, such as images and movies;

  • Information pertaining to one's career or profession, such as work history and previous employers;

  • Details on non-public education;

  • Conclusions made based on any of the aforementioned pieces of personal information to formulate a profile or summary of, say, a person's likes and traits.

2.2 Profile Details

You should carefully consider the details you provide about yourself, and we urge this of all of our members. We also advise against including on your profile any sensitive data that could be abused or misused, such as email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card numbers, national identification numbers, licensing details, or other information.

You do so at your own risk when you publish personal information about yourself or use the messaging feature to get in touch with other Users.

2.3 Information for Profile Verification, Including Biometric Data

We require Users to verify their accounts, and may ask for your phone number and, in some cases, your photo, for safety and security reasons and to guarantee that you have the greatest user experience possible. Please verify that you are not a robot. Additionally, we aim to prevent the creation of fictitious SwipeSingles profiles that could be used for illegal activities and online crime because they pose a threat to the SwipeSingles network and are bad for everyone. We may need to conduct this verification in order to avoid fraud.

We will scan each photo you send to verify the one you choose for your profile. In order to verify that you are who you claim you are, we may match the photo you upload to your profile photo using facial recognition technology as part of the scan. The verification photographs are not added to your profile by us. We preserve the scans for three years after your last engagement with us or until we no longer need them for those purposes, whichever comes first, in order to authenticate you in the future and for record-keeping purposes. We take commercially reasonable steps to permanently and securely remove the scans from our systems when the relevant retention period has passed.

2.4 Purchase-Related Data

As part of its anti-fraud operations, SwipeSingles employs automated choices to stop fraudulent money transactions from being processed. Our technologies examine payment transactions for behaviour that suggests violations of our Terms and Conditions of Use in order to do this. The relevant transaction may be automatically banned if it meets specific requirements that show that the Terms and Conditions of Use have likely been violated and the transaction is likely to be fraudulent. When a transaction is blocked, the user will be informed that it cannot be completed and will be impacted. Users can get in touch with SwipeSingles to challenge the choice.

2.5 Information about location

If you have allowed SwipeSingles access to your location in your device's settings, we will track WiFi access points and other location data when you use your phone. We may also save your device's coordinates to provide you with specific services. By enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are nearby, this information helps us spot your physical location and we further utilize it in personalizing the App, making it easier for you to interact with other Users.

You can stop SwipeSingles from tracking your position if you've already given it permission via one of the following techniques:

  1. Android app — settings, location, SwipeSingles, permissions, privacy
  2. iPhone app — settings, location, SwipeSingles, permissions, location

2.6 Device Specifications

When you use the App, we may gather data about your device, including its operating system, model, and unique device identifier, for a variety of reasons as outlined in this policy. The App may also access your device's address book if you give us permission to do so, but only for the purpose of adding someone to your contacts.

2.7 Links

We may monitor how you use links on SwipeSingles, including those to third-party services, by rerouting clicks or by using other techniques. We might reveal overall click data, like how frequently a specific link was clicked.

2.8 Success stories, polls, and other contributions from SwipeSingles

We occasionally conduct surveys for research, and we may get in touch with you to see whether you'd want to participate. If you let us know that you've found a match on the App, for instance, we may get in touch with you to see if you'd be willing to appear in SwipeSingles advertising. We may also contact you to ask for feedback, a testimonial, or to participate in marketing campaigns. These polls and marketing initiatives are optional, and more details will be given at the point of contact. Please get in touch with our Customer Support Team if you do not want to be approached to participate in a survey or marketing campaign.

2.9 When You Engage With Our Customer Service

In order to assist in resolving your issue, we may track your IP address in addition to receiving your email address if you contact our Customer Support team. For six years following the termination of your account, we'll preserve a record of all correspondence with you, along with any grievances you or other Users may have against us.

2.10 Technology such as cookies

We may use cookies or other similar technologies to automatically gather personal information about you when you use our App or one of our Sites. In order for us to recognise and remember you, a cookie must be installed on your computer or browser.

Please review our Cookie Policy if you would like more information on cookies, including how we use them and your options.

3. How Do We Utilize Your Information

The primary reason we collect and use your information is to offer and improve our services so that you have a better experience. Furthermore, we use your information to help keep you and our community safe, as well as to provide you with advertisements that may be of interest to you. Continue reading for a more extensive description, as well as practical examples, of the many reasons for which we utilize your information.

  1. To operate your account and bestow our services on you.
  2. When,

    • Creating and managing your account.
    • Providing you with consumer support and acknowledgement of your queries (if any)
    • You get in touch regarding our services.
    • Curating services like personalizing pricing, offering discounts and other promotions, and completing your transactions
    • Operating sweepstakes and contests.
  3. To facilitate users with connections:
  4. For instance;

    • Recommending you to other users, and other users recommending you to other users.
    • To show users’ profiles to one another.
    • Enable users to search for and connect with different users.
  5. Providing magnifying offers and generating advertising and marketing campaigns
    • Execute and assess the efficacy of advertising campaigns on our services as well as selling our services outside of our platform.
    • We will communicate with you about items or services that we feel you will be interested in
  6. To enhance our services and develop new ones.
    • Manage focus groups, market studies, and surveys.
    • Examine interactions with customer service teams to improve our service quality.
    • Understand how consumers normally use the services in order to improve them (for example, we may decide to change the appearance and feel of a specific feature or even significantly modify it based on how users react to it).
    • Create new features and services. (For example, in response to customer requests, we may decide to construct a new interest-based feature.)
  7. To spot, safeguard and fight fraud and other fraudulent and deceptive activities
    • Find and rectify ongoing, suspected, or claimed violations of our Terms of Service, primarily through the review of reports and member interactions.
    • Improve your understanding of and design of countermeasures to violations of our Terms of Service.
    • Retain data relating to violations of our Terms of Service in order to resolve the violation and prevent recurrences.
    • Enforce or exercise our rights, such as those outlined in our Terms of Service.
    • Inform those who submit a report about what we've done as a result of their submission.
  8. To ensure legitimate obediences
    • Comply with legal requirements
    • Associated with legal authorities

    By acknowledging this Privacy policy, you may obtain more information on how we process personal information through profiling and automated decision-making.

    We depend on the following legal bases to process your details as configuration in this Privacy Policy:

  • Bestowing our service to you

    The reason we process your information for objectives mentioned in Section 3.1 and Section 3.2 above is to carry out the terms of your contract with us. For example, as you use our service to develop meaningful connections, we utilize your information to manage your account and profile, make it visible to other users, promote other users to you, and otherwise provide you and other users with our free and premium features, if any.

  • Legal interests

    We treat your information for the above-mentioned purposes in Section 3.3, Section 3.4, and Section 3.5 based on our legitimate interests. For example, we study user behavior on our services to continuously enhance our offerings; we recommend offers we believe you would be interested in and promote our own services; and we analyse information to keep our users secure. We process data to protect our rights, help law enforcement, and defend ourselves in the event of a legal action.

  • Comply with applicable laws and regulations

    We treat your information for the above-mentioned purposes in Section 3.6, where it is required for us to comply with applicable laws and regulations and to prove that we are in compliance with all relevant laws and rules. For instance, we keep track of traffic patterns and transaction information to meet our reporting, tax, and other legal data retention requirements and to respond to legitimate law enforcement requests and access demands. We also maintain data demonstrating user consents and decisions to opt-out of a particular feature or processing.

  • Concurrence

    If you choose to give us information that may be considered "special" or "sensitive" in certain jurisdictions, such as your sexual orientation, you agree that we may treat that information in accordance with this Privacy Policy. On occasion, we might need your consent to gather certain data, like your precise geolocation, or to use that data for a particular reason. In some situations, you can withdraw your consent by changing your settings (for example, in regard to the collection of precise geolocation) or deleting your material (for example, if you placed "special" or "sensitive" information in your profile). In any given event, you have the right to withdraw your consent at any time by contacting us at the address listed at the end of this Privacy Policy.

4. Disclosure Of Information

Our leading goal is to assist you in making meaningful connections, and the primary sharing of user information is with other users. In addition, we share some user information with service providers and partners who assist us in using the services, for the reasons listed below, and, in exceptional circumstances, with law enforcement. To find out more about how your information is distributed, keep reading.

  • With other users

    When you freely disclose information on the service (including your public profile), you share that information with other users. When sharing personal information, rule on the side of caution, and only post things you think are suitable for public consumption.

    If you select to limit the audience for all or a section of your profile, for specific material, or for information about you, it will be visible in accordance with your choices.

    We may inform the reporter of any actions, if any, we took as a result of their report if they file a report concerning you (for instance, a claim that you disobeyed our Guidelines or Terms of Use).

  • With our partners and service providers

    We acquire service providers to help us operate, distribute, market, and enhance our services, which include analytics, customer service, marketing, advertising, payment processing, and security operations, as well as data hosting and maintenance. Distributors and other partners who assist us in promoting our services receive information from us as well. For instance, we might grant access to a small amount of hashed, computer-readable information about you to advertising vendors. We strictly adhere to a vetting process before working with any partners or hiring any providers. Our partners and suppliers must agree to strict confidentiality standards.

  • For business dealings

    We may transfer your information if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganisation, dissolution, bankruptcy, or other change of ownership or control, in whole or in part.

  • With legal authorities

    We may disclose your information if we believe it is reasonably necessary to do so: (i) to comply with a legal process, such as a court order, subpoena, or search warrant, a government or law enforcement investigation, or other legal requirements; (ii) to assist in the prevention or detection of crime (subject to applicable law in each case); or (iii) to protect the safety of any person.

  • To impose legal rights

    Additionally, we might divulge information to: (i) lessen our exposure in the event of a lawsuit already in progress or one that is imminent; (ii) defend our legal rights and the legal rights of our users, clients, and business partners, or other interested parties; (iii) to impose our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal undertaking, suspected fraud, or other malpractice.

  • With your approval or at your request

    If we want to share your information with third parties, we might ask for your consent. In such situations, we shall provide a justification for our desire to divulge the information.

    Under any of the aforementioned circumstances, we may use and share non-personal information (information that, by itself, does not identify who you are, such as device information, general demographics, general behavioural information, and location in de-identified form), alongside personal information in hashed, non-human-readable form. This information may also be shared with other Match Group companies and third parties (particularly advertisers) in order to develop and deliver targeted advertising on our services and third-party sites or apps, as well as to inspect and file against the advertising you see. This data may be joined with additional non-personal data or personal data collected from other sources in hashed, non-human readable form.

5.Cross-border Data Transfers

We use standard contractual clauses (commitments between companies transferring personal data that bind them to protect the privacy and security of your data) or other suitable transfer mechanisms when we send private information outside of the EEA, the United Kingdom, Switzerland, or other countries whose data protection laws have been considered appropriate by the European Commission or other competent governmental body. We are actively analyzing transfers to our suppliers and the underlying legal basis in light of the recent Court of Justice for the European Union judgment on sharing of personal information to the USA.

6. Your Rights And Choices

We want you to be in charge of your information, hence we want to inform you again of the available options and tools:

  • Use / Update tools in service:Tools and account settings can help you access, correct or delete some information that you gave us and that’s directly related to your account within the service. If you have any queries on those tools and settings, please reach our customer care team for further help.
  • Device permissions: Permission systems can be implemented on mobile platforms to regulate access to particular categories of device data and notifications, including but not limited to phone contacts, pictures, location services, push notifications, and advertising identifiers. You can modify the settings on your device to either approve or disapprove the collection or processing of the associated information or the display of the associated notifications. But, if you do that, few of the services may lose their functionality.
  • Uninstall: You can stop an app from collecting your information by deleting it, using your device's usual uninstallation method. Keep in mind that uninstalling an app does NOT delete your account. To close your account, please use the related functionality on the service.
  • Account closure: You can delete your account by utilizing the related functionality directly on the service.

We also want you to understand your privacy rights. Based on where you reside, you may be able to:

Access/Know your data: You may have the right to demand a copy of the data we store about you, and in certain circumstances to receive this in a portable format. You can invoke your right to access by submitting a request.

Deletion/Erasure of data:.You may request that we erase the personal data we maintain about you. You can use your “right to erasure” by putting in a request.

Correct/Rectify/Update: You can edit your profile directly in the service to rectify the details you gave us. If you think the information we keep regarding you is false, you may contact us to correct it.

Object/Restrict: You may also be able to object to or demand that we limit certain processes. Please email us to do so.

For your protection and the protection of all of our users, we may request you to present your proof of identity before we can answer the above requests. Remember, we may reject requests, including if we aren’t able to validate you, if the request is unlawful or invalid, or if it may breach trade secrets or intellectual property or the privacy or other rights of someone else. If you wish to obtain information regarding another user, like a copy of any messages you received from them while using our service, the other user will have to reach out to us to submit a separate request for their details. We may also demand them to give proof of identity before we can process the request.

Also, we might not be able to take in certain requests to object to or limit the personal information processing, notably in cases which would not permit us to offer our service to you any further. For example, we cannot offer our service if we do not possess your date of birth and thus are unable to verify whether you are 18 years of age or older.

If you are a resident of Virginia, USA, if we reject your privacy request, you may be able to appeal by contacting us here , and specifically mentioning “Privacy Request Appeal.” You may contact the attorney general of your state if you have any doubts regarding the outcome of your appeal.

In certain countries, including in the European Economic Area and the United Kingdom, you have a right to file a complaint with the apt data protection authority if you have worries about how we process your personal data. You can file a complaint with the data protection authority of your usual home, where you work, or where an alleged violation occurred.

7.Restriction For Kids

Our services are confined to individuals who are 18 years of age or older. We don’t allow individuals under the age of 18 on our platform. If you think a user is under the age of 18, please utilize the service's reporting method.

8.How Long We Retain Your Information

We only hold your personal information for as long as it is required for legitimate business purposes (as described in Section 2 and 3) and as sanctioned by applicable law. If you decide to discontinue using our services, you can delete your account and your profile will be hidden to other users. Please bear in mind that if you remain inactive for two years, we will immediately terminate your account. After your account is terminated, we will delete your personal information, as discussed below:

  1. We carry out a safety retention window of three months after account closure to preserve our users’ safety and security. During this period, we hold your information in the event that it might be required to examine unlawful or harmful behaviors. Our confirmed interest and the interests of potential third-party victims are the bases for the maintenance of information during this safety retention window.
  2. After the safety retention window expires, we erase your data and only keep necessary information for certain purposes:
    1. We maintain limited data to adhere to legal data retention obligations: In particular, we keep transaction details to comply with tax and accounting legal requirements, credit card data for the period the user may challenge the transaction and “traffic data” / logs for a year to meet legal data retention obligations. We also maintain records of consents users give us for five years to prove our compliance with applicable law.
    2. We keep limited data based on your/our legitimate interest: We store customer care records and supporting information as well as inexact location of download / purchase(s) to support our customer care decisions, implement our rights - allowing us to defend ourselves in the event of a claim, profile data against potential litigation, for the establishment, exercise or defense of legal claims, and data required to avoid users who were banned or people who were found to be under the age of 18 from opening a new account, for as long as necessary to guarantee the safety and vital interests of our users.
    3. Finally, we keep information based on our legitimate interest where there is an outstanding or possible issue, claim or dispute requiring us to hold information (in particular if we obtain a valid legal subpoena or request asking us to maintain data (in which case we would need to keep the data to adhere to our legal obligations) or if data would otherwise be mandatory as part of legal proceedings.

9.Job Candidates, Contractors And Vendor Representatives

Additionally we also manage the personal details of our job candidates, contractors and vendor representatives, as part of our recruiting and talent management activities, as well as our administration of the services provided by contractors and vendors. If you are a SwipeSingles job applicant, contractor, or vendor representative, some relevant aspects of this Privacy Policy extend to our handling of your private data, including the sections of this Privacy Policy that discuss the entity that handles the processing of your private data, transfers of personal information, rights you may have under applicable law, how to contact us, and other relevant information.

If you are a job applicant, the personal information we maintain about you may differ depending on the job you are looking for but usually includes what you offer us as part of your job application along with professional qualifications, background and reference information that recruiters or other third parties share with us. We use this information to back our recruitment process, which may result in an employment contract. For contractors and vendor representatives, we may process identification information and work-related details, as mandatory to manage our relationship with you and your employer, which is imperative for the performance of the services agreement, and to establish, exercise or defend possible legal claims. We might divulge private information to service providers who help us with technical data processing and recruitment (for instance, if you do business with affiliate personnel). We hold your personal information only as long as needed for those purposes.

10. Privacy Policy Changes

Because we’re always looking for new and creative ways to assist you in building meaningful connections and try to ensure explanations about our data practices remain up-to-date, this policy may change over time. We will tell you before any substantial changes go into effect so that you may examine them.

11. How To Contact Us

If you have doubts regarding this Privacy Policy, you have various alternatives below:

If you are a resident in the European Economic Area, the United Kingdom, Switzerland or other countries:

Online: Contact Us

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